SUPPORT

IMG_7262C95EFB30-1.jpeg

Starting a Job

Starting a job that your assigned is easy just watch the video to the right.

IMG_695C1552384F-1.jpeg

Viewing Tickets

All of your tickets are stored online and viewable inside the TraX app at any time

Watch the video to learn how.

IMG_C7516398E16F-1.jpeg

Getting Directions

The map screen will direct you to the job drop-off location, geo-fences provide the

verification if you arrived as intended.

Screen Shot 2019-06-14 at 9.53.16 AM.png

Contractor - Creating Major Job

This video entails how to create a new major job. 

Screen Shot 2019-06-14 at 9.53.16 AM.png

Contractor - Adding Locations

This video details how to add locations to a new job.

Screen Shot 2019-06-14 at 9.53.16 AM.png

Contractor - Adding New Order

This video details how to add a new order to a job.

Screen Shot 2019-06-14 at 9.53.16 AM.png

Haulers - Assign Drivers to Jobs

This video details how to assign drivers to an order from the contractor.

Screen Shot 2019-06-14 at 9.53.16 AM.png

Haulers - View Drivers Jobs

This video details how to view jobs which drivers have been assigned to.

IMG_D5EF2F11FAFF-1_edited.jpg

Operators - Clock In / Out / Inspections

This video details how to clock in/out as an operator. It also includes how to submit equipment inspections.

71vo79LT5NL._AC_SL1500_.jpg

Reconnect Printer

This link will help reconnect the connection to the printer if lost. Click Reconnect below, then click advanced then proceed. "Method Not Allowed" should be displayed on the screen. If this has occurred click login on the top right and proceed to print tickets as normal.

ServerStatus.png

Service Status

Get the most recent status on any of TraX's services.